Question 1

What do you actually do?

Accepted Answer

I'm a freelance graphic designer and illustrator creating brand identities, print and digital design, and custom illustration. The good stuff that makes your business or organisation feel unmistakably yours.

Question 2

How do we get started?

Accepted Answer

Easy! Send me a message about your project. Bigger jobs usually start with a short online meeting to talk through ideas and budget. For smaller jobs I can often send back a quote straight away. A deposit then locks in your project.

Question 3

How long will my project take?

Accepted Answer

It depends on the size of the job, but most projects run over a few weeks. You'll get a clear timeline so you always know what's happening.

Question 4

How much will it cost?

Accepted Answer

Every project is quoted individually based on what you need. You'll always get a fixed price upfront so there are no surprises.

Question 5

How do payments work?

Accepted Answer

I ask for a 50% deposit to book you in, and the remaining 50% before I hand over the final files. The deposit's non-refundable, as it reserves your spot in my schedule.

Question 6

How many revisions do I get?

Accepted Answer

Two rounds are included in the price, so we can fine-tune everything until it feels right. If you need more - no problem! Extra rounds are billed at my hourly rate.

Question 7

What counts as "extra" work?

Accepted Answer

Anything outside what we have initially agreed in your proposal. That includes new concepts, extra deliverables, or a change of direction after sign-off. I'll always quote it before starting, so nothing catches you off guard.

Question 8

Who owns the final designs?

Accepted Answer

Once your final payment lands, full ownership of the approved design work is yours. Until then, the rights stay with me.

Question 9

Do I get the working/source files?

Accepted Answer

Your final artwork comes print- and web-ready. Editable working files aren't included by default, but I'm always happy to add them. Just ask and I'll quote it.

Question 10

How does illustration licensing work?

Accepted Answer

For illustration, I usually keep the copyright and grant you a licence to use the artwork. That can be non-exclusive, exclusive, or a full buy-out - whatever suits you. We'll sort the details (where, how long, and what for) upfront.

Question 11

Can I hire you for a one-off, or ongoing work?

Accepted Answer

Both! Whether it's helping with a campaign, a one-off illustration, or ongoing design support, I'd love to help.

Question 12

What if I need to cancel?

Accepted Answer

No dramas. You'll just cover the work completed up to that point, and the deposit is non-refundable. Anything beyond that, we'll sort out fairly.

Question 13

Do you work with clients from any country?

Accepted Answer

Absolutely! I work remotely with lovely clients all over the world.

Question 14

When do I get my final files?

Accepted Answer

As soon as your final payment comes through, I'll send everything over, print- and web-ready. Then we're done and dusted.

FAQ.